There are a various parts of a previous version which need to be be un-installed BEFORE the software will run correctly; please follow the steps below.
1: Un-install SQL Server
To un-install SQL Server open Control Panel and choose either
Add or Remove Programs in Windows XP/Vista
Programs and Features in Windows 7
You should now see a list of all the programs you have installed on your computer
We need to find the SQL Server entry and it will be one of the follow two entries
Microsoft SQL Server Desktop Engine
Microsoft SQL Server 2008
It may or may not say (PROFORM_RACING) after the entry name in the list. This is fine just choose the entry which matches closest.
If you are unsure then drop us a email or send a screen-shot or we can perform the un-install for you.
NOTE: There may be more than one entry for Microsoft SQL Server 2008, like Microsoft SQL Server 2008 Browser and Microsoft SQL Server 2008 Native Client, the correct entry to choose first is the one which says Microsoft SQL Server 2008 or Microsoft SQL Server 2008 (PROFORM_RACING)
It may then be prudent to un-install the other SQL Server 2008 items aswell.
Once you have found the correct entry then please select it and un-install it.
The un-install process should give you all the instructions you need but if you are unsure then please get in touch.
Once you have un-installed SQL Server then and only then proceed to step 2
2: Remove Proform Folders
You now need to remove the Proform Folders
Use My Computer to find the folder C:\prosetup and remove it
If it does not exist then move on to the next folder to remove
Use My Computer to find the folder C:\ProformP and remove it
Use My Computer to find the folder C:\Program Files\Microsoft SQL Server and remove any folder with Proform in the name
3: Restart Your Computer
You should now restart your computer ready for the installation of Proform
4: Reinstall Proform
Now login and goto the the Software Install area of the to the Proform website and download the relevant installation files